Most wigs have an average fit (around 22 inches/55.88 cm head circumference).

Each wig has elasticated straps with hooks on the ends, that hook into loops at the inside bottom of the wig for a smaller fit.

MEASURING YOUR HEAD CIRCUMFERENCE

Using a soft tape measure, wrap it all around your head, keeping it at your hairline from ear to ear. At the front of your head, position in the center of your forehead. 



Small cap size is ideal for 21 inches (53.34 cm) or smaller head circumference, large cap size is ideal for 23 inches (58.42 cm) or larger head circumference.

*Individuals with long and/or thick hair may find the large cap size to be a more comfortable fit.

Brush your wig gently with a small round barrel brush after each wearing, beginning at the bottom of the hair and gradually working your way up. Take care to not pull hard on the hair, but rather work in small sections to gently work out tangles.

Wash 1-2x per month with synthetic wig shampoo, or any time you feel your hair piece needs extra freshness.

I recommend only gently finger styling very tight/curly styles instead of brushing, to help retain the style.

Colors may vary slightly depending on your personal computer monitor settings. I wholeheartedly attempt to accurately represent colors.

Ready to ship items mail out in 2-3 business days; preorder wigs have varying ship times.

To view wigs that are in stock, type "ready to ship" in our shop's search bar.

After I have shipped the order, these are the average times of arrival:

/ / For U.S. residents, on average...
Ground advantage: 3-8 business days
Priority: 3-5 business days
Express: 2-3 business days

/ / For international residents:
7-10 business days

Please note, all packages have been taking longer than the stated USPS time frame, due to higher mail volume and a shortage of mail carriers. We appreciate your patience and thank you for supporting our work.

We also add insurance to international orders (included in postage cost) as an added layer of protection.

While we don't currently offer returns for refunds on items in our shop, we will accept returns on hair toppers for refund of original payment because we understand it can be difficult to gauge the true color against your own hair, and for toppers you do need a close enough shade to match and blend properly when wearing.

We will accept returns on hair toppers as long as it is in the mail no later than 5 days after the delivery date, in unused condition. Please contact us if you are unhappy with your topper and would like to return. Please note that you are responsible to cover postage to ship back to us. You also have the option to exchange, if preferred.

Yes, I do offer wholesale on many beauty products. If you are interested in carrying my products, please message me and I will send over my wholesale linesheet.

> My work has been sold on Free People and featured in their catalog. I also worked with Engage! Summits to put together a special order for an event in the Cayman Islands, Willow & Sage magazine did a feature on my brand, and I made 5,000 perfumes by hand for an up and coming subscription box (now that was a feat!)

Whether you have a brick & mortar or online store, salon, subscription box, event company or you're sourcing for a wedding, I would love to hear the details and help you find the perfect products.

Miss Violet Lace products are not intended to treat, diagnose, prevent or cure disease. They are for external use only. Keep out of reach of children & pets.

If you are pregnant or breastfeeding, I recommend contacting your doctor before using products, as products may be too concentrated to be safely enjoyed.

Please consult your doctor prior to product use if you have diabetes, are on blood thinners or have other medical concerns.

MVL products are all natural, however plant essences are concentrated and therefore may not be suitable for all individuals. Please stay safe and enjoy!

On select wigs, I offer a hairline customization service - specifically, for wigs with a middle parting. This customization involves hand-plucking the hairline for a more realistic look.

The base comes with the hairline preset. In production, the hair is inserted into the 'scalp' piece in a perfect line, and is usually quite dense. Natural hair is not perfectly uniform, and is not as thick where it is parted.

By plucking hair by hand, I am able to remove excess density around the parting, as well as creating variation in the part itself, for a more realistic look.

This is an optional service that is available for certain wigs, so you can still select the original part if desired.

Please note that cap size circumference is an estimate and will work for most individuals. Some wigs (typically with human hair units) have a varying measurement from front to nape. Individual descriptions for human hair wigs note the size.

We hope you love your wig but understand that sometimes things don't always work out!

Wigs purchased on or after 5/19/23 will be eligible for return (for store credit) or exchange under the following conditions:

- Wig must be in new/unworn/unused condition
- Tag & card that comes attached to wig must not be tampered with or damaged
- Wig must be returned within 10 days from date of delivery
- Buyer is responsible for postage to return, in addition to postage to mail new item(s) that are being exchanged.

If you opt to return for store credit, please contact me when you are ready to redeem, indicating which item(s) you would like, and I will set up a custom listing!

**Custom orders are not eligible for return or exchange.

Best,
K + J